diff --git a/src/plugins/Logs.ts b/src/plugins/Logs.ts
index 0cad062c..1a92590a 100644
--- a/src/plugins/Logs.ts
+++ b/src/plugins/Logs.ts
@@ -171,11 +171,17 @@ export class LogsPlugin extends ZeppelinPlugin<ILogsPluginConfig> {
     try {
       formatted = await renderTemplate(format, {
         ...data,
-        userMention: user => {
+        userMention: async user => {
           if (!user) return "";
-          if (user.user) user = user.user;
 
-          const member = this.guild.members.get(user.id);
+          let member: Member;
+          if (user.user) {
+            member = user;
+            user = member.user;
+          } else {
+            member = await this.getMember(user.id);
+          }
+
           const memberConfig = this.getMatchingConfig({ member, userId: user.id });
 
           if (memberConfig.ping_user) {
@@ -389,11 +395,11 @@ export class LogsPlugin extends ZeppelinPlugin<ILogsPluginConfig> {
   }
 
   @d.event("userUpdate")
-  onUserUpdate(user: User, oldUser: User) {
+  async onUserUpdate(user: User, oldUser: User) {
     if (!oldUser) return;
 
     if (user.username !== oldUser.username || user.discriminator !== oldUser.discriminator) {
-      const member = this.guild.members.get(user.id) || { id: user.id, user };
+      const member = (await this.getMember(user.id)) || { id: user.id, user };
       this.guildLogs.log(LogType.MEMBER_USERNAME_CHANGE, {
         member: stripObjectToScalars(member, ["user"]),
         oldName: `${oldUser.username}#${oldUser.discriminator}`,
diff --git a/src/plugins/ModActions.ts b/src/plugins/ModActions.ts
index 43fa266a..95b040b9 100644
--- a/src/plugins/ModActions.ts
+++ b/src/plugins/ModActions.ts
@@ -1079,7 +1079,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
 
     // Verify we can act on each of the users specified
     for (const userId of args.userIds) {
-      const member = this.guild.members.get(userId);
+      const member = this.guild.members.get(userId); // TODO: Get members on demand?
       if (member && !this.canActOn(msg.member, member)) {
         this.sendErrorMessage(msg.channel, "Cannot massban one or more users: insufficient permissions");
         return;
diff --git a/src/plugins/Mutes.ts b/src/plugins/Mutes.ts
index 285248e3..d7f22df6 100644
--- a/src/plugins/Mutes.ts
+++ b/src/plugins/Mutes.ts
@@ -341,13 +341,7 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     for (const [index, mute] of filteredMutes.entries()) {
       const muteWithDetails = { ...mute };
 
-      let member = this.guild.members.get(mute.user_id);
-      if (!member) {
-        try {
-          member = await this.bot.getRESTGuildMember(this.guildId, mute.user_id);
-          this.guild.members.add(member);
-        } catch (e) {} // tslint:disable-line
-      }
+      const member = await this.getMember(mute.user_id);
 
       if (!member) {
         if (!bannedIds) {
@@ -531,7 +525,7 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
 
     let cleared = 0;
     for (const mute of activeMutes) {
-      const member = this.guild.members.get(mute.user_id);
+      const member = await this.getMember(mute.user_id);
       if (!member) continue;
 
       if (!member.roles.includes(muteRole)) {
@@ -559,7 +553,7 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
   protected async clearExpiredMutes() {
     const expiredMutes = await this.mutes.getExpiredMutes();
     for (const mute of expiredMutes) {
-      const member = this.guild.members.get(mute.user_id);
+      const member = await this.getMember(mute.user_id);
       if (!member) continue;
 
       try {
diff --git a/src/plugins/ReactionRoles.ts b/src/plugins/ReactionRoles.ts
index 04cbd6e3..4a6f732f 100644
--- a/src/plugins/ReactionRoles.ts
+++ b/src/plugins/ReactionRoles.ts
@@ -162,7 +162,7 @@ export class ReactionRolesPlugin extends ZeppelinPlugin<IReactionRolesPluginConf
         timeout: null,
         changes: [],
         applyFn: async () => {
-          const member = await this.guild.members.get(memberId);
+          const member = await this.getMember(memberId);
           if (member) {
             const newRoleIds = new Set(member.roles);
             for (const change of newPendingRoleChangeObj.changes) {
@@ -336,7 +336,7 @@ export class ReactionRolesPlugin extends ZeppelinPlugin<IReactionRolesPluginConf
     const reactionRoles = await this.reactionRoles.getForMessage(msg.id);
     if (reactionRoles.length === 0) return;
 
-    const member = this.guild.members.get(userId);
+    const member = await this.getMember(userId);
     if (!member) return;
 
     if (emoji.name === CLEAR_ROLES_EMOJI) {
diff --git a/src/plugins/Slowmode.ts b/src/plugins/Slowmode.ts
index 1cf6a45e..3ee6f6eb 100644
--- a/src/plugins/Slowmode.ts
+++ b/src/plugins/Slowmode.ts
@@ -297,7 +297,7 @@ export class SlowmodePlugin extends ZeppelinPlugin<ISlowmodePluginConfig> {
     if (thisMsgLock.interrupted) return;
 
     // Make sure this user is affected by the slowmode
-    const member = this.guild.members.get(msg.user_id);
+    const member = await this.getMember(msg.user_id);
     const isAffected = this.hasPermission("is_affected", { channelId: channel.id, userId: msg.user_id, member });
     if (!isAffected) return thisMsgLock.unlock();
 
diff --git a/src/plugins/Tags.ts b/src/plugins/Tags.ts
index 36452d14..4ec08d9a 100644
--- a/src/plugins/Tags.ts
+++ b/src/plugins/Tags.ts
@@ -203,7 +203,7 @@ export class TagsPlugin extends ZeppelinPlugin<ITagsPluginConfig> {
   }
 
   async onMessageCreate(msg: SavedMessage) {
-    const member = this.guild.members.get(msg.user_id);
+    const member = await this.getMember(msg.user_id);
     if (!this.hasPermission("can_use", { member, channelId: msg.channel_id })) return;
 
     if (!msg.data.content) return;