diff --git a/package-lock.json b/package-lock.json
index fa5f07cc..0e5402b7 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -5373,9 +5373,9 @@
       "dev": true
     },
     "knub": {
-      "version": "19.3.0",
-      "resolved": "https://registry.npmjs.org/knub/-/knub-19.3.0.tgz",
-      "integrity": "sha512-/nOE0bE6a/3GtGLpozhiAulmF1j4MLwpK+s0/PbXBacl/MTbFAoTdND8Nv1GzgTj1PNf+jxVULDuKjFYwytrVA==",
+      "version": "19.3.2",
+      "resolved": "https://registry.npmjs.org/knub/-/knub-19.3.2.tgz",
+      "integrity": "sha512-JFN1XvSSkTYOsTyws+RSWE4pas5yLh1uff6k4fTm62P+KVssAVwBdX0Sw/YvYOo413u2ZSgNrnpIvmpPAWV9Rg==",
       "requires": {
         "escape-string-regexp": "^1.0.5",
         "lodash.at": "^4.6.0",
@@ -7768,9 +7768,9 @@
       "dev": true
     },
     "ts-essentials": {
-      "version": "2.0.3",
-      "resolved": "https://registry.npmjs.org/ts-essentials/-/ts-essentials-2.0.3.tgz",
-      "integrity": "sha512-cPF62miIiZf5Q+L1YTKBGk/xIKqDPVm6p+NmaYK5LFaR9Y6Y3gMOJoNXCbXnYJOqnmw5jfF9XJLkT9+vXlPe+g=="
+      "version": "2.0.4",
+      "resolved": "https://registry.npmjs.org/ts-essentials/-/ts-essentials-2.0.4.tgz",
+      "integrity": "sha512-LVtnDkVXrFCPpGG5vShEYXwxO22Snawu7qF7DBKHW9fTQ/NibBg9zLyf4ipeQzNGR/MRuIUisXcdZQD7FGhaKw=="
     },
     "ts-node": {
       "version": "3.3.0",
diff --git a/package.json b/package.json
index df9517f3..a43e9bf0 100644
--- a/package.json
+++ b/package.json
@@ -26,7 +26,7 @@
     "escape-string-regexp": "^1.0.5",
     "humanize-duration": "^3.15.0",
     "js-yaml": "^3.13.1",
-    "knub": "^19.3.0",
+    "knub": "^19.3.2",
     "lodash.at": "^4.6.0",
     "lodash.chunk": "^4.2.0",
     "lodash.difference": "^4.5.0",
diff --git a/src/data/DefaultLogMessages.json b/src/data/DefaultLogMessages.json
index 70ae4407..65a348c3 100644
--- a/src/data/DefaultLogMessages.json
+++ b/src/data/DefaultLogMessages.json
@@ -1,8 +1,8 @@
 {
   "MEMBER_WARN": "⚠️ {userMention(member)} was warned by {userMention(mod)}",
-  "MEMBER_MUTE": "🔇 {userMention(member)} was muted indefinitely by {userMention(mod)}",
-  "MEMBER_TIMED_MUTE": "🔇 {userMention(member)} was muted for **{time}** by {userMention(mod)}",
-  "MEMBER_UNMUTE": "🔊 {userMention(member)} was unmuted by {userMention(mod)}",
+  "MEMBER_MUTE": "🔇 {userMention(user)} was muted indefinitely by {userMention(mod)}",
+  "MEMBER_TIMED_MUTE": "🔇 {userMention(user)} was muted for **{time}** by {userMention(mod)}",
+  "MEMBER_UNMUTE": "🔊 {userMention(user)} was unmuted by {userMention(mod)}",
   "MEMBER_TIMED_UNMUTE": "🔊 {userMention(member)} was scheduled to be unmuted in **{time}** by {userMention(mod)}",
   "MEMBER_MUTE_EXPIRED": "🔊 {userMention(member)}'s mute expired",
   "MEMBER_KICK": "👢 {userMention(user)} was kicked by {userMention(mod)}",
@@ -17,7 +17,7 @@
   "MEMBER_ROLE_CHANGES": "🔑 {userMention(member)}: roles changed: added **{addedRoles}**, removed **{removedRoles}** by {userMention(mod)}",
   "MEMBER_NICK_CHANGE": "✏ {userMention(member)}: nickname changed from **{oldNick}** to **{newNick}**",
   "MEMBER_USERNAME_CHANGE": "✏ {userMention(member)}: username changed from **{oldName}** to **{newName}**",
-  "MEMBER_RESTORE": "💿 {userMention(member)} was restored",
+  "MEMBER_RESTORE": "💿 Restored {restoredData} for {userMention(member)} on rejoin",
 
   "CHANNEL_CREATE": "🖊 Channel {channelMention(channel)} was created",
   "CHANNEL_DELETE": "🗑 Channel {channelMention(channel)} was deleted",
@@ -50,5 +50,7 @@
 
   "MEMBER_JOIN_WITH_PRIOR_RECORDS": "⚠ {userMention(member)} joined with prior records. Recent cases:\n{recentCaseSummary}",
 
-  "CASE_UPDATE": "✏ {userMention(mod)} updated case #{caseNumber} ({caseType}) with note:\n```{note}```"
+  "CASE_UPDATE": "✏ {userMention(mod)} updated case #{caseNumber} ({caseType}) with note:\n```{note}```",
+
+  "MEMBER_MUTE_REJOIN": "⚠ Reapplied active mute for {userMention(member)} on rejoin"
 }
diff --git a/src/data/GuildActions.ts b/src/data/GuildActions.ts
index de5a2a4a..f41c91fb 100644
--- a/src/data/GuildActions.ts
+++ b/src/data/GuildActions.ts
@@ -12,8 +12,8 @@ type UnknownAction<T extends string> = T extends KnownActions ? never : T;
 
 type ActionFn<T> = (args: T) => any | Promise<any>;
 
-type MuteActionArgs = { member: Member; muteTime?: number; reason?: string; caseDetails?: ICaseDetails };
-type UnmuteActionArgs = { member: Member; unmuteTime?: number; reason?: string; caseDetails?: ICaseDetails };
+type MuteActionArgs = { userId: string; muteTime?: number; reason?: string; caseDetails?: ICaseDetails };
+type UnmuteActionArgs = { userId: string; unmuteTime?: number; reason?: string; caseDetails?: ICaseDetails };
 type CreateCaseActionArgs = ICaseDetails;
 type CreateCaseNoteActionArgs = {
   caseId: number;
diff --git a/src/data/LogType.ts b/src/data/LogType.ts
index 5d726dfe..2ff4db75 100644
--- a/src/data/LogType.ts
+++ b/src/data/LogType.ts
@@ -51,4 +51,6 @@ export enum LogType {
   VOICE_CHANNEL_FORCE_MOVE,
 
   CASE_UPDATE,
+
+  MEMBER_MUTE_REJOIN,
 }
diff --git a/src/plugins/ModActions.ts b/src/plugins/ModActions.ts
index a45503ea..d6256d5f 100644
--- a/src/plugins/ModActions.ts
+++ b/src/plugins/ModActions.ts
@@ -155,6 +155,24 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     return ((reason || "") + " " + attachmentUrls.join(" ")).trim();
   }
 
+  async resolveMember(userId: string): Promise<{ member: Member; isBanned?: boolean }> {
+    let member = this.guild.members.get(userId);
+
+    if (!member) {
+      try {
+        member = await this.bot.getRESTGuildMember(this.guildId, userId);
+      } catch (e) {} // tslint:disable-line
+    }
+
+    if (!member) {
+      const bans = (await this.guild.getBans()) as any;
+      const isBanned = bans.some(b => b.user.id === userId);
+      return { member, isBanned };
+    }
+
+    return { member };
+  }
+
   /**
    * Add a BAN action automatically when a user is banned.
    * Attempts to find the ban's details in the audit log.
@@ -345,13 +363,25 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     msg.channel.createMessage(successMessage(`Note added on **${userName}** (Case #${createdCase.case_number})`));
   }
 
-  @d.command("warn", "<member:Member> <reason:string$>", {
+  @d.command("warn", "<userId:string> <reason:string$>", {
     options: [{ name: "mod", type: "member" }],
   })
   @d.permission("can_warn")
-  async warnCmd(msg: Message, args: any) {
+  async warnCmd(msg: Message, args: { userId: string; reason: string; mod?: Member }) {
+    const { member: memberToWarn, isBanned } = await this.resolveMember(args.userId);
+
+    if (!memberToWarn) {
+      if (isBanned) {
+        this.sendErrorMessage(msg.channel, `User is banned`);
+      } else {
+        this.sendErrorMessage(msg.channel, `User not found on the server`);
+      }
+
+      return;
+    }
+
     // Make sure we're allowed to warn this member
-    if (!this.canActOn(msg.member, args.member)) {
+    if (!this.canActOn(msg.member, memberToWarn)) {
       msg.channel.createMessage(errorMessage("Cannot warn: insufficient permissions"));
       return;
     }
@@ -372,7 +402,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
 
     const warnMessage = config.warn_message.replace("{guildName}", this.guild.name).replace("{reason}", reason);
 
-    const userMessageResult = await notifyUser(this.bot, this.guild, args.member.user, warnMessage, {
+    const userMessageResult = await notifyUser(this.bot, this.guild, memberToWarn.user, warnMessage, {
       useDM: config.dm_on_warn,
       useChannel: config.message_on_warn,
     });
@@ -387,7 +417,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     }
 
     const createdCase: Case = await this.actions.fire("createCase", {
-      userId: args.member.id,
+      userId: memberToWarn.id,
       modId: mod.id,
       type: CaseTypes.Warn,
       reason,
@@ -399,7 +429,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
 
     msg.channel.createMessage(
       successMessage(
-        `Warned **${args.member.user.username}#${args.member.user.discriminator}** (Case #${
+        `Warned **${memberToWarn.user.username}#${memberToWarn.user.discriminator}** (Case #${
           createdCase.case_number
         })${messageResultText}`,
       ),
@@ -407,18 +437,33 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
 
     this.serverLogs.log(LogType.MEMBER_WARN, {
       mod: stripObjectToScalars(mod.user),
-      member: stripObjectToScalars(args.member, ["user"]),
+      member: stripObjectToScalars(memberToWarn, ["user"]),
     });
   }
 
-  @d.command("mute", "<member:Member> <time:delay> <reason:string$>", {
-    overloads: ["<member:Member> <time:delay>", "<member:Member> [reason:string$]"],
+  @d.command("mute", "<userId:userId> <time:delay> <reason:string$>", {
+    overloads: ["<userId:userId> <time:delay>", "<userId:userId> [reason:string$]"],
     options: [{ name: "mod", type: "member" }],
   })
   @d.permission("can_mute")
-  async muteCmd(msg: Message, args: { member: Member; time?: number; reason?: string; mod: Member }) {
+  async muteCmd(msg: Message, args: { userId: string; time?: number; reason?: string; mod: Member }) {
+    const user = this.bot.users.get(args.userId) || { ...unknownUser, id: args.userId };
+    const { member: memberToMute, isBanned } = await this.resolveMember(user.id);
+
+    if (!memberToMute) {
+      const notOnServerMsg = isBanned
+        ? await msg.channel.createMessage("User is banned. Apply a mute to them anyway?")
+        : await msg.channel.createMessage("User is not on the server. Apply a mute to them anyway?");
+
+      const reply = await waitForReaction(this.bot, notOnServerMsg, ["✅", "❌"], msg.author.id);
+      notOnServerMsg.delete();
+      if (!reply || reply.name === "❌") {
+        return;
+      }
+    }
+
     // Make sure we're allowed to mute this member
-    if (!this.canActOn(msg.member, args.member)) {
+    if (memberToMute && !this.canActOn(msg.member, memberToMute)) {
       msg.channel.createMessage(errorMessage("Cannot mute: insufficient permissions"));
       return;
     }
@@ -444,7 +489,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
 
     try {
       muteResult = await this.actions.fire("mute", {
-        member: args.member,
+        userId: user.id,
         muteTime: args.time,
         reason,
         caseDetails: {
@@ -453,7 +498,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
         },
       });
     } catch (e) {
-      logger.error(`Failed to mute user ${args.member.id}: ${e.message}`);
+      logger.error(`Failed to mute user ${user.id}: ${e.stack}`);
       msg.channel.createMessage(errorMessage("Could not mute the user"));
       return;
     }
@@ -463,24 +508,24 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     if (args.time) {
       if (muteResult.updatedExistingMute) {
         response = asSingleLine(`
-          Updated **${args.member.user.username}#${args.member.user.discriminator}**'s
+          Updated **${user.username}#${user.discriminator}**'s
           mute to ${timeUntilUnmute} (Case #${muteResult.case.case_number})
         `);
       } else {
         response = asSingleLine(`
-          Muted **${args.member.user.username}#${args.member.user.discriminator}**
+          Muted **${user.username}#${user.discriminator}**
           for ${timeUntilUnmute} (Case #${muteResult.case.case_number})
         `);
       }
     } else {
       if (muteResult.updatedExistingMute) {
         response = asSingleLine(`
-          Updated **${args.member.user.username}#${args.member.user.discriminator}**'s
+          Updated **${user.username}#${user.discriminator}**'s
           mute to indefinite (Case #${muteResult.case.case_number})
         `);
       } else {
         response = asSingleLine(`
-          Muted **${args.member.user.username}#${args.member.user.discriminator}**
+          Muted **${user.username}#${user.discriminator}**
           indefinitely (Case #${muteResult.case.case_number})
         `);
       }
@@ -490,14 +535,36 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     msg.channel.createMessage(successMessage(response));
   }
 
-  @d.command("unmute", "<member:Member> <time:delay> <reason:string$>", {
-    overloads: ["<member:Member> <time:delay>", "<member:Member> [reason:string$]"],
+  @d.command("unmute", "<userId:userId> <time:delay> <reason:string$>", {
+    overloads: ["<userId:userId> <time:delay>", "<userId:userId> [reason:string$]"],
     options: [{ name: "mod", type: "member" }],
   })
   @d.permission("can_mute")
-  async unmuteCmd(msg: Message, args: { member: Member; time?: number; reason?: string; mod?: Member }) {
-    // Make sure we're allowed to mute this member
-    if (!this.canActOn(msg.member, args.member)) {
+  async unmuteCmd(msg: Message, args: { userId: string; time?: number; reason?: string; mod?: Member }) {
+    // Check if they're muted in the first place
+    if (!(await this.mutes.isMuted(args.userId))) {
+      msg.channel.createMessage(errorMessage("Cannot unmute: member is not muted"));
+      return;
+    }
+
+    // Find the server member to unmute
+    const user = this.bot.users.get(args.userId) || { ...unknownUser, id: args.userId };
+    const { member: memberToUnmute, isBanned } = await this.resolveMember(user.id);
+
+    if (!memberToUnmute) {
+      const notOnServerMsg = isBanned
+        ? await msg.channel.createMessage("User is banned. Unmute them anyway?")
+        : await msg.channel.createMessage("User is not on the server. Unmute them anyway?");
+
+      const reply = await waitForReaction(this.bot, notOnServerMsg, ["✅", "❌"], msg.author.id);
+      notOnServerMsg.delete();
+      if (!reply || reply.name === "❌") {
+        return;
+      }
+    }
+
+    // Make sure we're allowed to unmute this member
+    if (memberToUnmute && !this.canActOn(msg.member, memberToUnmute)) {
       msg.channel.createMessage(errorMessage("Cannot unmute: insufficient permissions"));
       return;
     }
@@ -516,16 +583,10 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
       pp = msg.author;
     }
 
-    // Check if they're muted in the first place
-    if (!(await this.mutes.isMuted(args.member.id))) {
-      msg.channel.createMessage(errorMessage("Cannot unmute: member is not muted"));
-      return;
-    }
-
     const reason = this.formatReasonWithAttachments(args.reason, msg.attachments);
 
     const result = await this.actions.fire("unmute", {
-      member: args.member,
+      userId: user.id,
       unmuteTime: args.time,
       caseDetails: {
         modId: mod.id,
@@ -540,7 +601,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
       msg.channel.createMessage(
         successMessage(
           asSingleLine(`
-          Unmuting **${args.member.user.username}#${args.member.user.discriminator}**
+          Unmuting **${user.username}#${user.discriminator}**
           in ${timeUntilUnmute} (Case #${result.case.case_number})
         `),
         ),
@@ -549,7 +610,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
       msg.channel.createMessage(
         successMessage(
           asSingleLine(`
-          Unmuted **${args.member.user.username}#${args.member.user.discriminator}**
+          Unmuted **${user.username}#${user.discriminator}**
           (Case #${result.case.case_number})
         `),
         ),
@@ -557,13 +618,25 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     }
   }
 
-  @d.command("kick", "<member:Member> [reason:string$]", {
+  @d.command("kick", "<userId:userId> [reason:string$]", {
     options: [{ name: "mod", type: "member" }],
   })
   @d.permission("can_kick")
-  async kickCmd(msg, args: { member: Member; reason: string; mod: Member }) {
+  async kickCmd(msg, args: { userId: string; reason: string; mod: Member }) {
+    const { member: memberToKick, isBanned } = await this.resolveMember(args.userId);
+
+    if (!memberToKick) {
+      if (isBanned) {
+        this.sendErrorMessage(msg.channel, `User is banned`);
+      } else {
+        this.sendErrorMessage(msg.channel, `User not found on the server`);
+      }
+
+      return;
+    }
+
     // Make sure we're allowed to kick this member
-    if (!this.canActOn(msg.member, args.member)) {
+    if (!this.canActOn(msg.member, memberToKick)) {
       msg.channel.createMessage(errorMessage("Cannot kick: insufficient permissions"));
       return;
     }
@@ -590,7 +663,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
         reason,
       });
 
-      userMessageResult = await notifyUser(this.bot, this.guild, args.member.user, kickMessage, {
+      userMessageResult = await notifyUser(this.bot, this.guild, memberToKick.user, kickMessage, {
         useDM: config.dm_on_kick,
         useChannel: config.message_on_kick,
         channelId: config.message_channel,
@@ -598,13 +671,13 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     }
 
     // Kick the user
-    this.serverLogs.ignoreLog(LogType.MEMBER_KICK, args.member.id);
-    this.ignoreEvent(IgnoredEventType.Kick, args.member.id);
-    args.member.kick(reason);
+    this.serverLogs.ignoreLog(LogType.MEMBER_KICK, memberToKick.id);
+    this.ignoreEvent(IgnoredEventType.Kick, memberToKick.id);
+    memberToKick.kick(reason);
 
     // Create a case for this action
     const createdCase = await this.actions.fire("createCase", {
-      userId: args.member.id,
+      userId: memberToKick.id,
       modId: mod.id,
       type: CaseTypes.Kick,
       reason,
@@ -613,7 +686,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     });
 
     // Confirm the action to the moderator
-    let response = `Kicked **${args.member.user.username}#${args.member.user.discriminator}** (Case #${
+    let response = `Kicked **${memberToKick.user.username}#${memberToKick.user.discriminator}** (Case #${
       createdCase.case_number
     })`;
 
@@ -623,17 +696,29 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     // Log the action
     this.serverLogs.log(LogType.MEMBER_KICK, {
       mod: stripObjectToScalars(mod.user),
-      user: stripObjectToScalars(args.member.user),
+      user: stripObjectToScalars(memberToKick.user),
     });
   }
 
-  @d.command("ban", "<member:Member> [reason:string$]", {
+  @d.command("ban", "<userId:userId> [reason:string$]", {
     options: [{ name: "mod", type: "member" }],
   })
   @d.permission("can_ban")
-  async banCmd(msg, args: { member: Member; reason?: string; mod?: Member }) {
+  async banCmd(msg, args: { userId: string; reason?: string; mod?: Member }) {
+    const { member: memberToBan, isBanned } = await this.resolveMember(args.userId);
+
+    if (!memberToBan) {
+      if (isBanned) {
+        this.sendErrorMessage(msg.channel, `User is already banned`);
+      } else {
+        this.sendErrorMessage(msg.channel, `User not found on the server`);
+      }
+
+      return;
+    }
+
     // Make sure we're allowed to ban this member
-    if (!this.canActOn(msg.member, args.member)) {
+    if (!this.canActOn(msg.member, memberToBan)) {
       msg.channel.createMessage(errorMessage("Cannot ban: insufficient permissions"));
       return;
     }
@@ -660,7 +745,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
         reason,
       });
 
-      userMessageResult = await notifyUser(this.bot, this.guild, args.member.user, banMessage, {
+      userMessageResult = await notifyUser(this.bot, this.guild, memberToBan.user, banMessage, {
         useDM: config.dm_on_ban,
         useChannel: config.message_on_ban,
         channelId: config.message_channel,
@@ -668,13 +753,13 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     }
 
     // Ban the user
-    this.serverLogs.ignoreLog(LogType.MEMBER_BAN, args.member.id);
-    this.ignoreEvent(IgnoredEventType.Ban, args.member.id);
-    args.member.ban(1, reason);
+    this.serverLogs.ignoreLog(LogType.MEMBER_BAN, memberToBan.id);
+    this.ignoreEvent(IgnoredEventType.Ban, memberToBan.id);
+    memberToBan.ban(1, reason);
 
     // Create a case for this action
     const createdCase = await this.actions.fire("createCase", {
-      userId: args.member.id,
+      userId: memberToBan.id,
       modId: mod.id,
       type: CaseTypes.Ban,
       reason,
@@ -683,7 +768,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     });
 
     // Confirm the action to the moderator
-    let response = `Banned **${args.member.user.username}#${args.member.user.discriminator}** (Case #${
+    let response = `Banned **${memberToBan.user.username}#${memberToBan.user.discriminator}** (Case #${
       createdCase.case_number
     })`;
 
@@ -693,17 +778,29 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     // Log the action
     this.serverLogs.log(LogType.MEMBER_BAN, {
       mod: stripObjectToScalars(mod.user),
-      user: stripObjectToScalars(args.member.user),
+      user: stripObjectToScalars(memberToBan.user),
     });
   }
 
-  @d.command("softban", "<member:Member> [reason:string$]", {
+  @d.command("softban", "<userId:userId> [reason:string$]", {
     options: [{ name: "mod", type: "member" }],
   })
   @d.permission("can_ban")
-  async softbanCmd(msg, args) {
+  async softbanCmd(msg, args: { userId: string; reason: string; mod?: Member }) {
+    const { member: memberToSoftban, isBanned } = await this.resolveMember(args.userId);
+
+    if (!memberToSoftban) {
+      if (isBanned) {
+        this.sendErrorMessage(msg.channel, `User is already banned`);
+      } else {
+        this.sendErrorMessage(msg.channel, `User not found on the server`);
+      }
+
+      return;
+    }
+
     // Make sure we're allowed to ban this member
-    if (!this.canActOn(msg.member, args.member)) {
+    if (!this.canActOn(msg.member, memberToSoftban)) {
       msg.channel.createMessage(errorMessage("Cannot ban: insufficient permissions"));
       return;
     }
@@ -722,17 +819,17 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     const reason = this.formatReasonWithAttachments(args.reason, msg.attachments);
 
     // Softban the user = ban, and immediately unban
-    this.serverLogs.ignoreLog(LogType.MEMBER_BAN, args.member.id);
-    this.serverLogs.ignoreLog(LogType.MEMBER_UNBAN, args.member.id);
-    this.ignoreEvent(IgnoredEventType.Ban, args.member.id);
-    this.ignoreEvent(IgnoredEventType.Unban, args.member.id);
+    this.serverLogs.ignoreLog(LogType.MEMBER_BAN, memberToSoftban.id);
+    this.serverLogs.ignoreLog(LogType.MEMBER_UNBAN, memberToSoftban.id);
+    this.ignoreEvent(IgnoredEventType.Ban, memberToSoftban.id);
+    this.ignoreEvent(IgnoredEventType.Unban, memberToSoftban.id);
 
-    await args.member.ban(1, reason);
-    await this.guild.unbanMember(args.member.id);
+    await memberToSoftban.ban(1, reason);
+    await this.guild.unbanMember(memberToSoftban.id);
 
     // Create a case for this action
     const createdCase = await this.actions.fire("createCase", {
-      userId: args.member.id,
+      userId: memberToSoftban.id,
       modId: mod.id,
       type: CaseTypes.Softban,
       reason,
@@ -742,7 +839,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     // Confirm the action to the moderator
     msg.channel.createMessage(
       successMessage(
-        `Softbanned **${args.member.user.username}#${args.member.user.discriminator}** (Case #${
+        `Softbanned **${memberToSoftban.user.username}#${memberToSoftban.user.discriminator}** (Case #${
           createdCase.case_number
         })`,
       ),
@@ -751,7 +848,7 @@ export class ModActionsPlugin extends ZeppelinPlugin<IModActionsPluginConfig> {
     // Log the action
     this.serverLogs.log(LogType.MEMBER_SOFTBAN, {
       mod: stripObjectToScalars(mod.user),
-      member: stripObjectToScalars(args.member, ["user"]),
+      member: stripObjectToScalars(memberToSoftban, ["user"]),
     });
   }
 
diff --git a/src/plugins/Mutes.ts b/src/plugins/Mutes.ts
index 397a5b27..d16bb4b6 100644
--- a/src/plugins/Mutes.ts
+++ b/src/plugins/Mutes.ts
@@ -14,6 +14,7 @@ import {
   stripObjectToScalars,
   successMessage,
   ucfirst,
+  unknownUser,
 } from "../utils";
 import humanizeDuration from "humanize-duration";
 import { LogType } from "../data/LogType";
@@ -90,10 +91,10 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     this.serverLogs = new GuildLogs(this.guildId);
 
     this.actions.register("mute", args => {
-      return this.muteMember(args.member, args.muteTime, args.reason, args.caseDetails);
+      return this.muteUser(args.userId, args.muteTime, args.reason, args.caseDetails);
     });
     this.actions.register("unmute", args => {
-      return this.unmuteMember(args.member, args.unmuteTime, args.caseDetails);
+      return this.unmuteUser(args.userId, args.unmuteTime, args.caseDetails);
     });
 
     // Check for expired mutes every 5s
@@ -108,8 +109,21 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     clearInterval(this.muteClearIntervalId);
   }
 
-  public async muteMember(
-    member: Member,
+  async resolveMember(userId: string) {
+    if (this.guild.members.has(userId)) {
+      return this.guild.members.get(userId);
+    }
+
+    try {
+      const member = await this.bot.getRESTGuildMember(this.guildId, userId);
+      return member;
+    } catch (e) {
+      return null;
+    }
+  }
+
+  public async muteUser(
+    userId: string,
     muteTime: number = null,
     reason: string = null,
     caseDetails: ICaseDetails = {},
@@ -124,32 +138,37 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
       caseDetails.modId = this.bot.user.id;
     }
 
-    // Apply mute role if it's missing
-    if (!member.roles.includes(muteRole)) {
-      await member.addRole(muteRole);
-    }
+    const user = this.bot.users.get(userId) || { ...unknownUser, id: userId };
+    const member = await this.resolveMember(userId);
 
-    // If enabled, move the user to the mute voice channel (e.g. afk - just to apply the voice perms from the mute role)
-    const moveToVoiceChannelId = this.getConfig().move_to_voice_channel;
-    if (moveToVoiceChannelId && member.voiceState.channelID) {
-      try {
-        await member.edit({ channelID: moveToVoiceChannelId });
-      } catch (e) {
-        logger.warn(`Could not move user ${member.id} to voice channel ${moveToVoiceChannelId} when muting`);
+    if (member) {
+      // Apply mute role if it's missing
+      if (!member.roles.includes(muteRole)) {
+        await member.addRole(muteRole);
+      }
+
+      // If enabled, move the user to the mute voice channel (e.g. afk - just to apply the voice perms from the mute role)
+      const moveToVoiceChannelId = this.getConfig().move_to_voice_channel;
+      if (moveToVoiceChannelId && member.voiceState.channelID) {
+        try {
+          await member.edit({ channelID: moveToVoiceChannelId });
+        } catch (e) {
+          logger.warn(`Could not move user ${member.id} to voice channel ${moveToVoiceChannelId} when muting`);
+        }
       }
     }
 
     // If the user is already muted, update the duration of their existing mute
-    const existingMute = await this.mutes.findExistingMuteForUserId(member.id);
+    const existingMute = await this.mutes.findExistingMuteForUserId(user.id);
     let notifyResult: INotifyUserResult = { status: NotifyUserStatus.Ignored };
 
     if (existingMute) {
-      await this.mutes.updateExpiryTime(member.id, muteTime);
+      await this.mutes.updateExpiryTime(user.id, muteTime);
     } else {
-      await this.mutes.addMute(member.id, muteTime);
+      await this.mutes.addMute(user.id, muteTime);
 
       // If it's a new mute, attempt to message the user
-      const config = this.getMatchingConfig({ member });
+      const config = this.getMatchingConfig({ member, userId });
       const template = muteTime ? config.timed_mute_message : config.mute_message;
 
       const muteMessage =
@@ -160,12 +179,16 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
           time: timeUntilUnmute,
         }));
 
-      if (muteMessage) {
-        notifyResult = await notifyUser(this.bot, this.guild, member.user, muteMessage, {
-          useDM: config.dm_on_mute,
-          useChannel: config.message_on_mute,
-          channelId: config.message_channel,
-        });
+      if (reason && muteMessage) {
+        if (user instanceof User) {
+          notifyResult = await notifyUser(this.bot, this.guild, user, muteMessage, {
+            useDM: config.dm_on_mute,
+            useChannel: config.message_on_mute,
+            channelId: config.message_channel,
+          });
+        } else {
+          notifyResult = { status: NotifyUserStatus.Failed };
+        }
       }
     }
 
@@ -189,7 +212,7 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
       }
 
       theCase = await this.actions.fire("createCase", {
-        userId: member.id,
+        userId,
         modId: caseDetails.modId,
         type: CaseTypes.Mute,
         reason,
@@ -197,20 +220,21 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
         noteDetails,
         extraNotes: caseDetails.extraNotes,
       });
-      await this.mutes.setCaseId(member.id, theCase.id);
+      await this.mutes.setCaseId(user.id, theCase.id);
     }
 
     // Log the action
+    const mod = this.bot.users.get(caseDetails.modId) || { ...unknownUser, id: caseDetails.modId };
     if (muteTime) {
       this.serverLogs.log(LogType.MEMBER_TIMED_MUTE, {
-        mod: stripObjectToScalars(caseDetails.modId),
-        member: stripObjectToScalars(member, ["user"]),
+        mod: stripObjectToScalars(mod),
+        user: stripObjectToScalars(user),
         time: timeUntilUnmute,
       });
     } else {
       this.serverLogs.log(LogType.MEMBER_MUTE, {
-        mod: stripObjectToScalars(caseDetails.modId),
-        member: stripObjectToScalars(member, ["user"]),
+        mod: stripObjectToScalars(mod),
+        user: stripObjectToScalars(user),
       });
     }
 
@@ -221,21 +245,26 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     };
   }
 
-  public async unmuteMember(member: Member, unmuteTime: number = null, caseDetails: ICaseDetails = {}) {
-    const existingMute = await this.mutes.findExistingMuteForUserId(member.id);
+  public async unmuteUser(userId: string, unmuteTime: number = null, caseDetails: ICaseDetails = {}) {
+    const existingMute = await this.mutes.findExistingMuteForUserId(userId);
     if (!existingMute) return;
 
+    const user = this.bot.users.get(userId) || { ...unknownUser, id: userId };
+    const member = await this.resolveMember(userId);
+
     if (unmuteTime) {
       // Schedule timed unmute (= just set the mute's duration)
-      await this.mutes.updateExpiryTime(member.id, unmuteTime);
+      await this.mutes.updateExpiryTime(userId, unmuteTime);
     } else {
       // Unmute immediately
-      const muteRole = this.getConfig().mute_role;
-      if (member.roles.includes(muteRole)) {
-        await member.removeRole(muteRole);
+      if (member) {
+        const muteRole = this.getConfig().mute_role;
+        if (member.roles.includes(muteRole)) {
+          await member.removeRole(muteRole);
+        }
       }
 
-      await this.mutes.clear(member.id);
+      await this.mutes.clear(userId);
     }
 
     const timeUntilUnmute = unmuteTime && humanizeDuration(unmuteTime);
@@ -249,7 +278,7 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     }
 
     const createdCase = await this.actions.fire("createCase", {
-      userId: member.id,
+      userId,
       modId: caseDetails.modId,
       type: CaseTypes.Unmute,
       reason: caseDetails.reason,
@@ -262,13 +291,13 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     if (unmuteTime) {
       this.serverLogs.log(LogType.MEMBER_TIMED_UNMUTE, {
         mod: stripObjectToScalars(mod),
-        member: stripObjectToScalars(member, ["user"]),
+        user: stripObjectToScalars(user),
         time: timeUntilUnmute,
       });
     } else {
       this.serverLogs.log(LogType.MEMBER_UNMUTE, {
         mod: stripObjectToScalars(mod),
-        member: stripObjectToScalars(member, ["user"]),
+        user: stripObjectToScalars(user),
       });
     }
 
@@ -416,6 +445,22 @@ export class MutesPlugin extends ZeppelinPlugin<IMutesPluginConfig> {
     }
   }
 
+  /**
+   * Reapply active mutes on join
+   */
+  @d.event("guildMemberAdd")
+  async onGuildMemberAdd(_, member: Member) {
+    const mute = await this.mutes.findExistingMuteForUserId(member.id);
+    if (mute) {
+      const muteRole = this.getConfig().mute_role;
+      await member.addRole(muteRole);
+
+      this.serverLogs.log(LogType.MEMBER_MUTE_REJOIN, {
+        member: stripObjectToScalars(member, ["user"]),
+      });
+    }
+  }
+
   /**
    * Clear active mute from the member if the member is banned
    */
diff --git a/src/plugins/Persist.ts b/src/plugins/Persist.ts
index 7f0f8498..f7bb6d37 100644
--- a/src/plugins/Persist.ts
+++ b/src/plugins/Persist.ts
@@ -69,35 +69,36 @@ export class PersistPlugin extends ZeppelinPlugin<IPersistPluginConfig> {
     const persistedData = await this.persistedData.find(member.id);
     if (!persistedData) return;
 
-    let restore = false;
     const toRestore: MemberOptions = {};
     const config = this.getConfig();
+    const restoredData = [];
 
     const persistedRoles = config.persisted_roles;
     if (persistedRoles.length) {
       const rolesToRestore = intersection(persistedRoles, persistedData.roles);
       if (rolesToRestore.length) {
-        restore = true;
+        restoredData.push("roles");
         toRestore.roles = rolesToRestore;
       }
     }
 
     if (config.persist_nicknames && persistedData.nickname) {
-      restore = true;
+      restoredData.push("nickname");
       toRestore.nick = persistedData.nickname;
     }
 
     if (config.persist_voice_mutes && persistedData.is_voice_muted) {
-      restore = true;
+      restoredData.push("voice mute");
       toRestore.mute = true;
     }
 
-    if (restore) {
+    if (restoredData.length) {
       await member.edit(toRestore, "Restored upon rejoin");
       await this.persistedData.clear(member.id);
 
       this.logs.log(LogType.MEMBER_RESTORE, {
         member: stripObjectToScalars(member, ["user"]),
+        restoredData: restoredData.join(", "),
       });
     }
   }
diff --git a/src/plugins/Spam.ts b/src/plugins/Spam.ts
index ec36560d..d28508e9 100644
--- a/src/plugins/Spam.ts
+++ b/src/plugins/Spam.ts
@@ -245,7 +245,7 @@ export class SpamPlugin extends ZeppelinPlugin<ISpamPluginConfig> {
               ? convertDelayStringToMS(spamConfig.mute_time.toString())
               : 120 * 1000;
             muteResult = await this.actions.fire("mute", {
-              member,
+              userId: member.id,
               muteTime,
               reason: "Automatic spam detection",
               caseDetails: {
@@ -366,7 +366,7 @@ export class SpamPlugin extends ZeppelinPlugin<ISpamPluginConfig> {
         if (spamConfig.mute && member) {
           const muteTime = spamConfig.mute_time ? spamConfig.mute_time * 60 * 1000 : 120 * 1000;
           this.logs.ignoreLog(LogType.MEMBER_ROLE_ADD, userId);
-          this.actions.fire("mute", { member, muteTime, reason: "Automatic spam detection" });
+          this.actions.fire("mute", { userId: member.id, muteTime, reason: "Automatic spam detection" });
         }
 
         // Clear recent cases